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Tag: news

The following posts are published with the tag: news

Winston Weinert Joins the Roydan Team

As a recent college graduate, Winston Weinert is thrilled to call Roydan his first employer. He began his role as a Junior Software Developer in late September, after graduating from the University of Wisconsin-Milwaukee with a bachelor’s degree in computer science.

Roydan Continues to Lend a Hand in Difficult Times

It goes without saying that 2020 has not been the year anyone expected. It has been a year of challenges for everyone, but has been particularly difficult for those who suffer with mental health issues. The Roydan team is proud to play a part in creating hope for individuals struggling with mental illness through our long-standing affiliation with the Manitowoc-based Painting Pathways Clubhouse.

Chris Warren Joins the Roydan Team

Chris Warren’s roadmap to joining Roydan as Software Developer began a bit differently than most others. As the sole I.T. professional for one of Roydan’s customers, he already had intricate knowledge of our Bloodhound software solution, as well as an established rapport with our development team members.

Always Advocating for Our Customers

For over forty years, Roydan founder Dan Hornung’s goal has been to put the customer first, and Roydan’s customers have benefitted greatly from this customer-centric mindset. Recently, Dan took his role as customer advocate one step further, becoming a member of ACA International’s Political Action Committee.

Meet Roydan's Youth Apprentice Max Schoepp

Investing in the next generation is a key part of our Roydan culture. With that in mind, we are thrilled to welcome Max Schoepp to the Roydan family as a Youth Apprentice from Manitowoc’s Lincoln High School. Max, who is a senior at Lincoln, joined us late last year. As part of his apprenticeship, he will be at Roydan each afternoon through the end of the school year.

Roydan Helps a Little Girl Give Back

Giving back is an important part of Roydan’s company culture, and we look for ways to make our communities and the world a better place. Somehow when a child comes to you with an idea for giving back, it holds an even deeper meaning, and when we heard about a little girl’s wish to help other kids, we knew we had to get involved.

Get to Know the Roydan Interns

Investing in the next generation is important to us here at Roydan. This summer we were fortunate to welcome two outstanding interns to our team who assisted in our accounting and development departments.

Roydan Welcomes Jace Clemons to the Team

Our goal at Roydan is to provide a customer-centric experience. Having team members with a firm understanding of collection agency operations only serves to deepen our team’s ability to create products that will offer our customers continued success. With that in mind, we are excited to add Jace Clemons to our Roydan Support Team.

Roydan Lends a Hand to Those in Need

Manitowoc, Wisconsin is a great place to run a business. Not only is this quaint community the home of Roydan’s corporate headquarters, it is also an area in which many of our team members call home. We believe it is important to be valuable and helpful members of our community, seeking out opportunities to give back to those in need. This past winter, we had the chance to do just that through two different community-focused donation drives.

Megan Manis Promoted to Chief Customer Officer

At Roydan, we are constantly evolving to meet our customer’s needs. We work tirelessly to ensure they not only receive the best debt collection software, but also the very best service and support. With that in mind, we are excited to announce the promotion of Megan Manis from Vice President of Sales & Marketing to Chief Customer Officer (CCO).

2018 - The Best Year Ever!

“Write it on your heart that every day is the best day of the year.” Ralph Waldo Emerson could not have expressed our sentiment any better as we celebrate many great milestones in 2018 and look forward to continued positive momentum in 2019.

Welcome to the Team Steve Oswald!

At Roydan we are always excited to bring on new team members. We believe that different perspectives allow us to create the very best solutions for our valued customers. When we met the newest member of our Software Development team, we knew that he would fit in perfectly.

Developer Kyle MacDonald Runs to Make a Difference

What began as a personal fitness quest for Roydan’s Kyle MacDonald ended up as a way to help those who cannot run on their own. Early in 2018, Kyle set a goal to not only get in shape, but also to run the Brewers half marathon, which took place on September 22.

Looking to Join a Great Team? Roydan Might Have the Opportunity for You

Creating the best possible debt collection software solutions for our valued customers requires a talented group of team members. The staff at Roydan is more than just a bunch of individuals developing and implementing software solutions. We are a family! We are thrilled to announce that we have an opportunity for an Application Analyst to join our growing team.

Roydan Open House Was a Great Time Had by All

You can discover a lot about a person by observing them in their daily environment and learning more about the things that make them who they are. The same unique discoveries can be made in a business environment. Visiting the space “where the magic happens” allows outsiders to get a glimpse into what makes an organization successful and invites them into the space that inspires team members to do their very best work.

SOC 1 Examination Helps Roydan Demonstrate Commitment to Its Customers

Providing the best, most reliable software solutions for our customers is paramount to how we do business here at Roydan. Part of this reliability means that our customers can trust that sensitive information about their business is kept safe. In order to demonstrate this commitment to our customers, Roydan recently underwent a SOC (System and Organizational Controls) examination.

Welcome to the Team Angie Bednarski!

At Roydan, we consider ourselves a team. Each team member plays an integral part in serving our valued customers’ needs. When we add to our “roster”, we look for individuals who comprise a special mix of team player and customer focus. We hit the jackpot for both our team and our customers when we added Support Specialist Angie Bednarski!

Roydan's Jeff Peterson Helps Light Up the Skies July 4th

What started as a Kellnersville Betterment Association volunteer gig for his kids’ baseball teams has turned into an annual patriotic event for Roydan’s Jeff Peterson. Peterson will be part of the volunteer team who will light up the skies in Kellnersville to celebrate our nation’s 242nd birthday this year.

Using Sea Creatures to Benefit Our Customers

At Roydan, we believe education and collaboration are two keys to our success as a debt collection software developer. When we have the opportunity to give back to our fellow developers, we seize the day! That is exactly what Roydan Software Developer James McCollum did this past March at the Northeast Wisconsin Developers Group’s (NEWDUG) annual Code Camp.

Roydan Team Members Give Back to Area Student Athletes

Roydan has been a part of the Manitowoc, Wisconsin community since 1980. We believe that giving back is an important part of being a good neighbor, and we encourage our team members to seek opportunities to use their skills and talents to make Manitowoc a better place to live and work. This past spring, two of our team members, Ryan Manis and Matt Menges, did just that for by coaching at area high schools. Ryan was the Assistant Varsity Tennis Coach and Head JV Tennis Coach for the Manitowoc Lincoln Ships, and Matt was the Varsity Girls Softball coach for the Manitowoc Lutheran Lancers.

ROYDAN is Vegas Bound for the 2018 ACA Spring Forum & Expo

Travis Hoium, author for the Motley Fool, was once quoted as saying, “There’s really only one constant in Las Vegas and that’s change.” While this quote was meant to personify the effervescent daily transformations of the “City of Lights,” it's also quite appropriate for the debt collection industry, making Vegas the perfect location for the 2018 ACA Spring Forum and Expo.

The Roydan Team is Growing!

At Roydan we consider our employees a part of our family. We look for team members who will not only fit into our family dynamic but also flourish as a Roydan team member. With that in mind, we are thrilled to announce that we are adding a Software Support Specialist to our growing family.

At Roydan It’s a Family Affair – Welcome to the Team Ryan Manis!

From our valued customers to our talented employees, at Roydan we believe in the importance of family. We pride ourselves on helping our staff put family first and treating our customers as members of our extended family. That being said, we are thrilled to announce that the newest member of the Roydan team is not just *like* family, he actually *is* family!

Lessons from the Rearview Mirror

At the end of each year, we typically get sentimental and reflect on the events and people that shaped the past 365 days. We consider the individuals who have made us successful and the lessons we have learned as we consistently seek to grow and improve. We also find ourselves thankful for another year of health, happiness and prosperity.

Proud to be a Part of Adam's Army

A cancer diagnosis is a difficult blow no matter who it impacts. When that diagnosis is given to a child, it's often devastating and requires the support of an army in the midst of the battle. Adam’s Army was formed to do just that for Roydan team member Greg Brey and his family in the wake of his son Adam’s cancer diagnosis this past February. What started as a simple hashtag to bolster the spirits of a little boy waging war on this horrible disease became a rallying cry across the US and around the world.

Software Developer Nick Henegar Joins the Roydan Team

When you ask Nick Henegar why he is excited to work with the Roydan team, he uses words like “family,” “integrity” and “honesty.” This is the culture we strive for every day, and we are thrilled that even in his first few days at Roydan, Nick already knew this defined the Roydan team.

Doing Our Part to Help Others Find Hope

Family is a central part of who we are at Roydan. We believe it is important to treat both our customers and employees as members of our family. This focus also extends outside of the four walls in which we conduct business to the community we call home. With that in mind, we are honored to lend a hand to Hope House of Manitowoc County through a Roydan donation drive.

Megan Manis Appointed to GLCCA Board of Directors

Doing our part to make sure our clients have the tools they need to be successful is woven into the fabric of who we are here at Roydan. This means attending industry events, keeping up-to-date on the latest industry developments, and getting involved in other relevant ventures. With this in mind we are pleased to announce that our Vice President of Sales and Marketing, Megan Manis, was recently appointed to the Board of Directors for the Great Lakes Credit and Collection Association (GLCCA).

Roydan Welcomes Student Intern Rosie O'Shea

Mentoring the next generation of business professionals is important to the Roydan team. We know that the future of our organization will one day rest in the hands of these talented young students. We also understand that it is our job to help them gain the important skills needed to prepare them for their future careers.

Roydan's Joe Cohen Takes on New Role as Product Manager

Helping our customers find the best debt collection software solutions is what Roydan Enterprises is all about. We work hard to ensure that our customer’s needs are not only heard, but also reflected in the software solutions we develop. With that in mind, we are excited to announce the promotion of Joe Cohen to Product Manager.

Roydan Continues Health Focus in 2017 – Getting Lean on the Lakeshore

Last year, the Roydan team started a Healthy Initiative as a way to encourage our team members to focus on health and wellness as a way of life. Each month, we were able to take part in a variety of different activities related to health, fitness and wellness. Our initiative was such a success that we decided to keep the momentum going with a new challenge. 

Welcome to the Roydan Team – Introducing Jim Cloudman

As we end 2016 here at Roydan, we are thrilled to say that this has been an amazing year of growth for our organization. We have been fortunate to add several new members to our team to help us continue to serve our valued customers both now and well into the future. The month of December has been no exception as we welcome Jim Cloudman to our software development team.

Thankful That Roydan’s Healthy Initiative Can Impact Local Community

A few months back, we told you about our new company-wide challenge called the healthy initiative. Each month, our team members have been encouraged to take part in a specific activity related to health and wellness. During the month of November, we put a special twist on this wellness program, challenging our team members to give back to our local community by volunteering at our local food pantry.

Celebrating the Roydan Team – Congratulations on 20 Years, Mike Charnon!

We are so lucky to enjoy longevity with our valued customers here at Roydan. We believe this is a direct result of our customer centric focus. One of the things that drives this focus is a dedicated group of employees who are always looking for the best ways to help our customers be successful. Among those team members is Mike Charnon. Like many of our customers, Mike has been with Roydan for an extended period of time and is a big part of who we are and what we do!

ROYDAN Enterprises, LTD Helps Local Kids Prepare for Back-to-School

At ROYDAN Enterprises, we believe making an impact in the lives of others is not just about a pat on the back for a job well done, but rather it is going above and beyond to make a tangible difference. This means we are there not only when our valued customers need our services, but we look for opportunities to reach out to the community in which we are so fortunate to operate our business. With that in mind, we are proud to announce that we are once again a drop off site for the KAN Cool for School supply drive.

Roydan Employee Spotlight – Meet Joe Cohen

Providing the very best for our customers is central to how we do business here at Roydan. This means that not only do we provide them with products that help them to meet (and exceed) their business goals, but we employ the very best talent to help fulfill this mission. With that in mind, we would like to take the time to introduce you to the Roydan team in an on-going blog series called Roydan Employee Spotlight.

Roydan Employees Take the Challenge! Getting Healthy to Be Our Very Best!

Being our best for our customers is not just about offering the best product (although it is one thing we strive for every single day!). To our team at Roydan, it also means that we offer our best self. With that in mind, this year, we are excited to be undertaking a healthy initiative program, so we can be our very best for our valued customers, both with the products we offer and the service we provide.

Roydan Reaches Out to Help Adults, Children and Families Affected by Type 1 Diabetes

Approximately 110 people are diagnosed with Type 1 (T1) diabetes every day.  It is an autoimmune disease that does not have a cure, only management through frequent monitoring of blood-sugar levels and administration of insulin to balance these levels. Despite the mindset that it is a disease that affects only children, an equal number of adults also endure what are sometimes debilitating side effects.

A Roydan Success Story with Valued Customer All State Credit Bureau

At Roydan, we define our company’s success based on how successful our customers are. With that in mind, we are always excited to hear about our customers' experiences when working with our team and our debt collection software solution. For the past several years, we have been fortunate to know Don Padalis, owner of All State Credit Bureau.  Not only is he a valued resource in the debt collection industry, but now we are pleased to call him valued Roydan customer.

Get to Know a Roydan Customer - Lindy's Collection Service

At Roydan, we truly value what our customers have to say. We're also fortunate to have some of the best customers around.  Take a moment to listen to an interview with one of these valued customers, Jeff Gronholz, President of Lindy's Collection Service. We are so fortunate to be able to work with his team!

Roydan Welcomes New Team Member – Introducing Greg Brey

Roydan is excited to announce the expansion of our sales team with the addition of Greg Brey. Greg joins Roydan as an Account Manager. In this position he will be working closely with Roydan’s valued customers from initial product demonstrations through final implementation to ensure that our debt collection software solutions continue to exceed expectations.

What You Need to Know About Student Loan Debts

To say that student loan debt is a national issue would not be surprising to anyone, but to understand the sheer volume of the issue could cause a few eyebrows to raise. Collection agencies are on the front lines in the student debt crisis trying to recover loans that have gone into default, while working with graduates who are often just trying to get by. Because of this frontline role, we believe it is important for collection agencies to have a strong understanding of the problem as well as some of the solutions the government is offering for graduates who find themselves in a debt collection situation.

A Thanksgiving Wish From the ROYDAN Enterprises Leadership Team

It’s the week of Thanksgiving – a time when we, as Americans, look forward to gathering with family and friends for good food and the opportunity to reflect on the many blessings in our lives. With that in mind, we would like to take the time to reflect on all that we have to be thankful for here at ROYDAN.

Roydan Welcomes Industry Partner Provana

Debt collection is a competitive business sector that is consistently inundated with governmental rules and regulations. Because of this, one of the biggest complexities agencies face is in the area of compliance management.

Americollect and Roydan – A Profile of a Successful Customer Relationship

Working with Roydan and the Bloodhound software program has been second nature to Kenlyn Gretz, President and Owner of Americollect, Inc., in Manitowoc, Wisconsin. Gretz, who started with the agency in 1988 and worked his way through the ranks, has always used Roydan’s Bloodhound Software platform. According to Gretz, working with Roydan “has been a good fit. I think they do a great job. They are responsive and they are always updating.”

At ROYDAN Enterprises We’ve Got Our Valued Customers Covered – Forest Recovery Services Case Study

Ask almost any successful business, and they will tell you that their customers are important. At Roydan Enterprises, we are no different in this mindset. We consider our software development and sales process to be a customer centric focus. This means that we work from the standpoint of considering how every aspect of our debt collection software solutions will impact our customer’s business.

Check Out Our New Careers Page as Roydan Expands Its Team!

At Roydan, our goal is to create a business atmosphere that goes the extra mile for our valued customers as well as our team members. This means we take great care to provide debt collection software solutions that meet our customers’ needs, and we also foster a work environment that considers the needs of our team members. We are always looking for talented individuals to help us grow our team and provide our customers with the best possible software solutions in the ever-changing debt collection industry.

Roydan Enterprises Wraps Up Summer Job Shadow with UW-Green Bay Student, Chelsea Rank

This summer, Roydan Enterprises provided me with the opportunity to job shadow their Vice President of Sales and Marketing, Megan Manis. This experience exposed me to a sales and marketing profession in the software industry, while allowing me to learn valuable information that could not have been taught in the classroom. Megan, who worked closely with me as a mentor, stated, “We want to do our best to encourage ongoing relationships between students and Roydan as an organization.”

Roydan is Proud to Welcome Chelsea Rank, Summer Student Job Shadow

At ROYDAN we believe that there is great value in the ideas and contributions brought from all ages and generations. We know that investing time and energy into the younger generation will only help us build a stronger foundation for the future. With that in mind, we are thrilled to welcome Chelsea Rank as our summer marketing job shadow.

Partner Spotlight – Eterna a Leader in Compliance Management

At ROYDAN Enterprises, we believe that our products are only as strong as the team we have in place to develop them. We take great care in choosing the partners we work with who provide additional support and functionality to our debt collection software solutions. One of our valued partners is the team at, which provides compliance testing tools through their Eterna software solution.

Meet the Roydan Team - Get to Know Roydan Vice President of Technology Solutions Jason Gillman

As the newly appointed Vice President of Technology Solutions, Jason Gillman leads a team of software developers and IT personnel from the planning and design stages of development through final implementation at customer sites. Jason also lends his insight to Roydan’s leadership team as they design appropriate strategic plans with an eye towards future technologies and industry developments. His thoughtful demeanor and technical expertise provide Roydan’s customers with the best of both worlds as Jason seeks to serve them with the customer-centric focus on which the organization was founded.

Vendor Spotlight – JIVE Communications Builds a Customer-Friendly Product with the Help of the Roydan Team

As a collection agency, the phone is a crucial part of conducting business. We know how important it is to use technology that meets your needs.  This is why our partnership with JIVE Communications is an essential part of the portfolio of debt collection solutions we provide to our customers. We partner with the team at JIVE to offer reliable, state-of-the-art VoIP solutions that allow our customers to do their jobs effectively, efficiently and most important, profitably.

Thank You for a Fantastic 2014 and Warm Wishes from the Roydan Team for a Bright 2015!

The end of each year causes most of us to reflect on all of the events of the past year that have led us to the current position in which we find ourselves. We believe this is an excellent way to gauge our past performance and set goals for future endeavors. With that in mind, we want to take a minute to reflect on 2014 and thank each of our valued customers, vendors and other partners who have helped to make it such a special year for us.

The 411 on Roydan’s Scrum Development Approach – Another Way Our Team Puts the Customer First

At Roydan we are relentlessly striving to create software solutions that meet the ever-changing needs of the collection industry. With that in mind, we are constantly looking for ways to be more effective in creating our software solutions. We know that when our internal process is focused in the right direction, we are able to provide our customers with the best possible scenario for success.

New Customer Spotlight - Debt Collection Partners Chooses Roydan as Their Software Solution Provider

One of the biggest thrills for us at Roydan is forming relationships with our customers. Our team works with each of our valued customers in what we term a customer-centric approach. We understand that each customer has unique needs and requirements for their debt collection software, and it is our goal to create a solution that gives them the capabilities required to be successful.

Meet the Roydan Team - Get to Know Roydan President Dan Hornung

Dan Hornung founded Roydan Enterprises in 1980 after nine years working as a Civil Engineer for the City of Manitowoc. Under his leadership, Roydan grew from just one programmer to an entire team of developers, sales, marketing and customer service professionals. Using his background in engineering, Dan was, and still is, the visionary behind every software solution Roydan has developed and brought to market.

Roydan Earns Microsoft Competency Certifications

As a software provider, Roydan’s goal is to provide our customers with the very best products, backed up by the very best customer service and technical expertise. This means that we are consistently looking for opportunities to increase our level of expertise in an effort to offer solutions that are up-to-date with industry trends and requirements.

ROYDAN Helps Local Kids Prepare for Back-to-School

At ROYDAN Enterprises, we make it a top priority to be there for our customers. We call this a customer-centric focus, which means we make it our job to go the extra mile for our valued help them in their time of need. In addition to helping our customers be successful, we also make it part of our mission to reach out to the community around us and extend a helping hand wherever we can.

Spring Cleaning for Your Agency - Part Two

In our last spring cleaning blog, we provided input regarding ways to make your programs and computer systems more efficient, as well as things you should consider regarding your files and other database items. In this blog we are going to focus on security topics that you may not have thought about, as well as a few good reminders to ensure that your records and online transactions are protected.

Spring Cleaning for Your Agency

Spring is the perfect time to tie up loose ends and prepare for busy days ahead. With year-end stressors out of the way for many businesses, it is time to start checking off all those other items on their to-do list. One thing that often gets neglected is a little bit of spring cleaning for their computer systems and collection programs.

ROYDAN Enterprises Offers Customers PDC4U ACH Processing

Creating customer solutions that simplify the collection process and make managing accounts easier is at the heart of the ROYDAN Enterprises, Ltd. founding philosophy. So, when we were presented with the opportunity to partner with PDC4U, one of the leading providers in comprehensive accounts receivable practice management and consulting services, it seemed like a natural fit.

ROYDAN Enterprises to Partner with

At ROYDAN Enterprises, Ltd. we know that one of the most complicated and time consuming aspects of the collection industry is staying abreast of current regulations, policies, procedures and best practices. In an effort to help our customers understand disparities in employee knowledge within these areas, and maintain compliance, we are now offering a unique add-on component to our Bloodhound® collection software system.

ROYDAN Enterprises, Ltd. Gets Social

In an effort to consistently meet the needs of our customers using the most effective communication methods available, ROYDAN Enterprises, Ltd. is excited to announce that we are becoming just a bit more “social.”

Roydan Introduces Web Portal and Reporting Applications

Roydan – the maker of Bloodhound debt collection software – has introduced ClientConnect, a web application, and ViewPoint, a reporting tool, both of which boost the ability of Bloodhound software to deliver the speed, simplicity, security and professionalism that debt collection agencies demand.